Make Lync Call The Default In Lync 2010 Client

I came across a deployment in which the work number was the default option while selecting the “Call” option in the Lync client.

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How to change it so that the default is always a Lync call? Pretty straightforward – All that is needed is a change to the client policy. Run the command below in the Lync Shell.

Set-CsClientPolicy “Policy Name” –EnableVOIPCallDefault $true

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Once the change is made, the default option is always the Lync call.

If you have custom client policies defined, say a site level or user level one, make sure that the change is made on the policy that gets applied to the end user.

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