Are you having trouble connecting to an Exchange account using ActiveSync after upgrading to IOS 6?
My colleague has reported an issue with IOS 6 upgrade and Exchange ActiveSync. The problem is that if you try to create a new ActiveSync profile on your iPhone/iPad after upgrading to IOS 6, it fails. The Autodiscover service doesn’t populate all the fields required for an automatic profile setup.
If you already have an ActiveSync profile on your phone and upgrade to IOS 6, everything works fine, as autodiscover only kicks in while setting up the account.
Has anyone else experienced the same issue?
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Loetrit Kommuangpak October 4, 2012 at 12:43 am
My customer encouter same issue of you,
But customer’s environtments use exchange server 2003.
Rajith Enchiparambil October 4, 2012 at 2:25 pm
Ohh! Are you saying that after upgrading to IOS 6, users can’t even manually configure an EAS profile Loetrit?
Pete October 4, 2012 at 12:29 pm
yes, we are seeing the same thing!
Rajith Enchiparambil October 4, 2012 at 2:26 pm
Thanks Pete. Can you configure a profile manually though?
Raheem Shapi October 5, 2012 at 8:52 pm
Manually configuring a profile is fine Raj as per my tests thanks for posting!
Rajith Enchiparambil October 7, 2012 at 9:22 pm
Thanks for the update Raheem.